Information We Collect

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address

    Used for account creation, communication, and password recovery

  • First name and last name

    Used to personalize your experience

  • Phone number

    Optional, used for account security and verification

  • Educational institution

    Optional, used for educational discounts and tailored content

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as:

  • Device information

    Your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data

  • Calculator usage

    The types of calculations performed, frequency of use, and features accessed

  • Calculation history

    For registered users, we may store your calculation history to improve your experience

Important Note

We do not collect or store the actual mathematical expressions you input unless you explicitly save them to your account. Your privacy while using our calculator is important to us.

How We Use Your Information

IntegrateX uses the collected data for various purposes:

To Provide and Maintain Our Service

We use your information to deliver the services you've requested, manage your account, and ensure our calculator functions properly for your needs.

To Notify You About Changes

We may use your contact information to notify you about changes to our service, new features, or important updates to our terms or privacy policy.

To Provide Educational Support

We analyze usage patterns to improve our step-by-step solutions and educational content to better support your learning journey.

To Monitor Service Usage

We gather analytics to understand how users interact with our calculator, which helps us improve functionality and user experience.

To Detect and Address Technical Issues

We use data to identify, diagnose, and fix technical problems that may arise when using our calculator.

To Provide Relevant Content

With your consent, we may use your information to suggest relevant mathematical resources or features that may interest you.

Data Retention

IntegrateX will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Our Security Measures

Encryption

All data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS protocols.

Access Controls

We implement strict access controls to ensure only authorized personnel can access personal data.

Regular Security Audits

We conduct regular security assessments and vulnerability testing to identify and address potential risks.

Secure Infrastructure

Our servers are hosted in secure data centers with physical and environmental safeguards.

Data Minimization

We collect only the data necessary to provide our services and delete it when no longer needed.

Vendor Assessment

We carefully evaluate third-party service providers to ensure they maintain appropriate security standards.

Data Breach Procedures

In the event of a data breach that affects your personal information, we will:

  1. Notify affected users within 72 hours of becoming aware of the breach
  2. Provide information about what data was affected
  3. Explain potential consequences of the breach
  4. Outline steps we're taking to address the issue
  5. Offer guidance on what actions you should take to protect yourself

We maintain a comprehensive incident response plan that is regularly tested and updated to ensure we can respond quickly and effectively to any security incidents.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

Right to Access

You have the right to request copies of your personal information. We may charge a small fee for this service.

To request access to your data, please contact our privacy team at privacy@integratex.com.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or incomplete.

Most account information can be updated directly through your account settings. For other corrections, please contact our support team.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions. This is sometimes referred to as the "right to be forgotten."

You can delete your account through your account settings, which will remove most of your personal information from our active systems. Some information may be retained in backups or as required by law.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

You can manage some processing preferences through your account settings, particularly regarding marketing communications and analytics.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

We can provide your data in common machine-readable formats such as CSV or JSON upon request.

Right to Object

You have the right to object to our processing of your personal data, under certain conditions.

This includes the right to object to processing for direct marketing purposes. You can opt out of marketing communications through your account settings or by using the unsubscribe link in our emails.

Regional Privacy Rights

General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the GDPR. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

In addition to the rights outlined above, you also have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Our Data Protection Officer can be contacted at dpo@integratex.com.

California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)

If you are a California resident, you have specific rights regarding your personal information under the CCPA and CPRA.

In addition to the rights described above, California residents have the right to:

  • Know what personal information is being collected about them
  • Know whether their personal information is sold or disclosed and to whom
  • Opt out of the sale of their personal information
  • Request deletion of their personal information
  • Not be discriminated against for exercising their privacy rights
  • Correct inaccurate personal information
  • Limit the use and disclosure of sensitive personal information

To exercise your rights under the CCPA/CPRA, please contact us at privacy@integratex.com or call our toll-free number at 1-800-555-1234.

Other Regions

We are committed to respecting privacy rights globally. If you are located in another region with specific privacy regulations (such as Brazil's LGPD, Canada's PIPEDA, Australia's Privacy Act, or others), please contact us to discuss your rights under the applicable legislation.

We will make every reasonable effort to honor your rights regardless of your location, even if not legally required to do so in your jurisdiction.

How to Exercise Your Rights

You can exercise many of your rights directly through your account settings. For other requests, please contact our privacy team using the form below or by emailing privacy@integratex.com.

Privacy Request Form

Request Received

We've received your privacy request and will respond within 30 days. A confirmation has been sent to your email address.

Children's Privacy

Our Service is not directed to anyone under the age of 13 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

For educational institutions using our services for students under 13, we offer specific terms and data processing agreements that comply with relevant children's privacy laws, including:

  • Children's Online Privacy Protection Act (COPPA) in the United States
  • Family Educational Rights and Privacy Act (FERPA) for educational institutions
  • Student Privacy Pledge principles

If you are an educational institution interested in using IntegrateX for students under 13, please contact our education team at education@integratex.com to ensure proper compliance measures are in place.

Student using calculator
We take extra precautions to protect young learners' privacy.

Important Notice for Parents and Guardians

If you believe we have inadvertently collected personal information from a child under 13, please contact us immediately at privacy@integratex.com and we will promptly remove the information.

Third-Party Services

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Third-Party Service Providers We Use

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Google Analytics

Used for website analytics and user behavior tracking

Privacy Policy

Amazon Web Services (AWS)

Cloud hosting and infrastructure provider

Privacy Policy

Stripe

Payment processing for premium subscriptions

Privacy Policy

SendGrid

Email delivery service for notifications and newsletters

Privacy Policy

Intercom

Customer support and messaging platform

Privacy Policy

Hotjar

User experience analytics and feedback

Privacy Policy

International Data Transfers

Some of our third-party service providers may be located outside of your country or region, which means your data may be processed in countries with different data protection laws than your own.

When we transfer your personal information to countries outside the European Economic Area (EEA) or other regions with data protection laws, we ensure that:

  • The recipient country has been deemed to provide an adequate level of protection for personal data by the European Commission or relevant authority
  • We use specific contracts approved by the European Commission or relevant authority that give personal data the same protection it has in your country
  • Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US

If you have questions about our international data transfers, please contact our privacy team at privacy@integratex.com.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

For significant changes, we will provide a more prominent notice, which may include sending you an email notification if we have your contact information.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Policy Revision History

May 10, 2023

Current Version

Updated to clarify data processing practices and enhance information about user rights.

View Version
January 15, 2023

Previous Update

Added information about California privacy rights (CPRA) and updated third-party service providers list.

View Version
June 5, 2022

Major Revision

Comprehensive update to align with global privacy regulations and improve readability.

View Version
March 10, 2021

Initial Policy

First version of our privacy policy published with the launch of IntegrateX.

View Version

Policy Update Notification Preferences

You can choose how you'd like to be notified about future privacy policy updates:

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Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email

For general privacy inquiries:

privacy@integratex.com

For data protection officer:

dpo@integratex.com

Phone

Privacy Helpline (Toll-free):

+1 (800) 555-1234

Available Monday-Friday, 9am-5pm EST

Contact Form

Use our dedicated privacy contact form:

Privacy Contact Form

Response Time

We strive to respond to all privacy-related inquiries within 72 hours. For formal privacy rights requests, we will respond within the timeframe required by applicable law (typically 30 days).

Our Privacy Commitments

IntegrateX is committed to protecting your privacy and maintaining the highest standards of data protection. We are proud members of the following privacy initiatives:

Privacy Shield Certified
GDPR Compliant
Student Privacy Pledge Signatory
Privacy commitment
Denounce with righteous indignation and dislike men who are beguiled and demoralized by the charms pleasure moment so blinded desire that they cannot foresee the pain and trouble.